| Opportunity Number: | 25715673 | | Company Name: | T-Mobile | | Location: | Edina, MN US | | Category: | Sales & Sales Management | | Salary: | Competitive | | Minimum Education: | High School Diploma | | | Updated: 9/8/2010 |
Manager, District
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Has responsibility to hire and supervise all market-level Sales Development Representative (SDR) positions. Specifically, this position will drive sales productivity and customer satisfaction within the T-Mobile Retail Partners Sales (RPS) channel the deployment of principle training support to assigned dealer partners. This position plays an active role in ensuring the Best Place to Perform.
Position Duties & Responsibilities:
- Hire and manage the performance of all SDR positions for the local market as needed. Recruit high quality candidates.
- Manage markets SDR performance to achieve sales objectives.
- Manage all aspects of SDR labor (time-in/time-out, sales and hours reporting, direct in-store SDR efforts, complete weekly and monthly scheduling of all SDR labor)
- Train and coach SDRs to sell/demonstrate T-Mobile products and services to potential customers
- Responsible for distribution, tracking and retention of all team resources.
- Manage all aspect of employee performance to include 1:1 coaching, performance management and employee satisfaction.
- Identify opportunities for outside events with high traffic to drive T-Mobile awareness and activations
Discretion & Independent Judgment:
- The scope of this position includes establishing and managing the critical relationships with National Retail Partners.
- Daily, weekly and monthly evaluation of Program staff performance
- On-going evaluation and analysis of scheduled events and in-store labor support strategies (collaborate with DM, MD) to ensure sales targets are met or exceeded
- Distribution strategies of event resources (How and when to release resources during the month to maximize sales outcomes)
- Lead candidate selection / hiring
- On-going discretion of time management and activities necessary to effectively deliver results
Position Requirements:
- Proficient in primary Microsoft applications (Word, Excel, Outlook and Power Point)
- Strong presentation skills / public speaking
- Can understand technical aspects wireless services and train on them
- Understanding of how to create and foster a good team dynamic
- Strong written and verbal communication skills
- Understanding of varying communication styles
Requirements:
- Clear understanding of TMO Product and Services
- Operationally and administratively experienced (attention to detail)
- Effective time management skills
Education & Experience:
- Proven effective sales management skills in meeting or exceeding desired results
- Ability to recruit and hire high quality talent
- Successful history of performance management of sales or sales training teams
- Bachelor degree or equivalent work experience
- Previous sales experience
- Past wireless experience is a plus
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
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